SURVEY

Are you satisfied with the politeness and personal appearance of our stuff at our sales points?*

Do you think that the stuff at sales points do their jobs professionally?*

Have the stuff provided you with the accurate information of products, services and current advantages?*

Have they offered any other insurance lines except for those you have specifically asked for?*

Are you satisfied with the appearance of our sales points?*

Are you satisfied with the working hours of our sales points?*

Do you think that advertising material available at sales points is accessible and diverse?*

How long do you wait to be served, on average?*

If you have had damage, what is your experience regarding claim payment by Dunav Insurance??*

When buying the policy, has the salesperson clearly explained to you the Terms and Conditions of taking out the policy?*

Are the Terms and Conditions under which you have concluded the insurance clear to you?*